Ramada by Wyndham Westlock

This was a gathering of family to bid farewell to my parents as we put their ashes into the columbarium in Westlock. I booked 3 rooms, all were clean, beds comfortable, and cosy.The rooms were well appointed, making the stay comfortable and easy. Breakfast was included in the cost and was very good. The dining room was very busy as the hotel was quite full, but the food wasn't short of anything for more than a few minutes to be refreshed. The hotel is quiet and peaceful, we've stayed here before and will again. The staff are friendly, try to be as helpful as possible but sometimes are overwhelmed with the number of people checking in all at once, when they are the only one there, the phone is ringing, and people are wanting to buy from the canteen too! Be patient with them, they are only one person! There's ample parking, the area is clean and well lit. Tim Hortons and Boston Pizza are both within walking distance of the hotel to address your various Hunger cravings, or coffee and donuts. I put in a request for a late check out for one room so that we could have a space to gather after checking out until we went for lunch prior to the Inurnment which they granted, as well as a request for no /lowest scent protocol for a scent sensitivity, and they did their best to accommodate this as well.

Well, thought out hotel. Quick elevators and they were removed from the rooms to reduce noise. The same goes for the ice machines. Just a nice and thoughtful layout. I liked many of the small touches, such as the towels in the room to wipe up snow melt or dirt. The staff also freshened up the room nightly and even re-stocked my coffee bar, which many hotels forget to do.

Nice being beside Tim Hortons and Boston Pizza. You can easily walk to both within minutes. I appreciated that the door had a deadbolt but also a swinging latch locker at the top of the door. My two hear old toddler can undo deadbolts but luckily can't reach the swinging lock at the top. Beds were comfy with good pillows! Room also had a functional thermostat which was great.

Staff were happy to accommodate us as one of our party was disabled. I believe they may have upgraded us to a more accessible room & allowed us a later checkout as we had a surgery at the local hospital the next day. Much appreciated!

I was really impressed with the breakfast, there was lots of variety and something for everyone. The bed was extremely comfortable and the room was very clean. Just wish there was more coffee in the room. Our only complaint was the TV remote not working properly, but when I mentioned it the next morning, they said it was most likely due to the dongle being pushed back and that they would look into moving it forward again.